Reviews From Clients
Review from Client December 2022
“Let me tell you what a wonderful job they did! I love the shelving and the closets, drawers, etc. Everything is exactly how you showed it to be and how I wanted it. Also, working with you has been the highlight of my renovation! You were totally responsive, did exactly what you said you were going to do, and the workmanship is excellent. I would HIGHLY recommend you and your company to anyone who asks.”
Connecticut Reviews
5 stars from Joanne Wheatley on April 2025
We are very happy with our closet we had built for our primary bedroom. The design is exactly what we wanted. The installers were so friendly and efficient. They cleaned up after themselves which we really appreciated! We would highly recommend this company!
5 stars from K KC on April 2025
Gary and team did an excellent job on two different closet renovations. The team came on time, finished both closets in one morning, and left the place spotless. We couldn’t be happier.
5 stars from Scott E. Baylow on June 2024
It was a stellar experience from start to finish. I can't tell you how great my closet design came out. Granted it's only a reach-in closet but Gary & his instalation guys did a phenomenal job. They're getting 5 🌟 from me! You'd be foolish to go elsewhere for a closet design & installation. …
5 stars from Puneet Rangi on June 2024
I’ve done two projects with Gary and his team at Closets Etc. I did my master bedroom closet which turned out beautifully last year. When I decided to do a mud room I knew who to contact. The whole process is easy and their prices are so reasonable. The install team is also professional. Thank you for another great experience, the mudroom turned out fantastic
5 stars from Wendy Holness on June 2023
Installed cabinets in craft room/office. The installers were meticulous. Wow. They work so neatly. Loving the cabinets and the whole experience. Just waiting on the countertop coming soon. I highly recommend Closets Etc.
5 stars from Alan on June 2023
We have had an excellent experience with this company from the very beginning with Gary coming over to our home to measure and design the closets for us. We appreciate all the patience through the process doing multiple revisions until we were fully satisfied. The installation process was also extremely satisfying. Both Joe and Ardit were very professional and courteous during the installation to take care of our closet doors and also with the booties to protect our wood floors. We could not be happier with our experience with closets etc and definitely recommend them to anyone looking for any organizational solutions.
5 stars from Christina Villecco on June 2023
Amazing installation job. The work was fast, thorough, and the end result is better than we imagined.
5 stars from David Mitchell on June 2023
We highly recommend closets etc. Joe did a wonderful job on our closets and we both were thrilled at how well they came out. We are definitely going to have them back to do addition closets…Thanks Joe, great job……👍🇺🇸
5 stars from Isabel Alvarez on June 2023
Closets etc. recently completed three reach-in closets at my condo and I’m beyond happy. Gary was able to maximize the space in my closets to accommodate my belongings in an orderly fashion. The installation was quick and clean. Very good quality at an affordable price. I’d highly recommend Closets etc.
5 stars from Cherie King on June 2022
We had a excellent experience with Closetsetc. From the time I called to the final installation, Gary was terrific. Ardit was an excellent and professional installer. Great quality, great and timely installation- we are very happy! 😃
East Greenwich, Rhode Island Reviews
5 stars from Vicki Gearin on March 2025
I recently had my walk-in closet updated by Closets etc. Sophia was wonderful to work with. She brought a board of samples so I could easily visualize my new closet. The result was an absolutely beautiful closet, including a ton of storage - at a very reasonable price!. The installers, Matt and Andrew, worked fast and efficient (and very personable). I highly recommend Closets etc!
5 stars from Pam Jaccino on March 2025
Sylvia and her team did a great job and designed a beautiful and functional closet system! The installation team was terrific and the closet system is well made!
5 stars from Jennifer Moitoso on February 2025
I am thrilled with the dream closet that Sophia and her team built for us! From the initial consultation to installation, the team was professional and meticulous in their attention to detail. The final result exceeds my expectations in every way. If you are considering a custom closet, I highly recommendation Closets etc.
5 stars from Cora Stone on January 2025
Sophia and her team at closets etc were nothing but amazing. From start to finish the process was smooth and the results are exactly what we wanted. Sophia worked with us when we had some ideas and she made it come together seamlessly. We have some other future projects and will definitely use closets etc again! Thank you!
5 stars from Isabel Almeida-Mota on January 2025
It’s my second time using this company ! They are very professional, use quality materials , are very neat and prompt ! They serviced my home and my business! Excellent work !
5 stars from Heather Cowen on December 2024
Working with Sophia and Closets, Inc. was a wonderful experience. Sophia really knows her business and is precise at measurements and ideas to tailor to our needs. The installation was seamless and the materials and workmanship was very high quality. Sophia checked in with us before and after and was very responsive. We love our new bedroom and laundry room closet systems- sturdy, clean design and super organized.
5 stars from Randy on December 2024
Cost was very reasonable. Drafts drawings available quickly and install very efficient and well done. Happy with the interactions and the final product.
5 stars from Matthew Cancian on June 2024
Clear communication and professional installation. We were very happy with how they redid our closets. Would recommend!
5 stars from Christy Healey on June 2024
Excellent experience with Closets etc. for our closet makeover! The design was perfect and I was highly impressed with the quality of the cabinets and drawers. The installation team was extremely professional - the finish work was perfect. They showed up on time, were extremely respectful, cleaned up the entire area, and they finished the job much earlier than expected. I would highly recommend this company!
5 stars from Phil K on June 2023
The entire process was excellent! Sophia and her team were awesome: great design, great service, great experience. Highly recommend Closets Etc.!
Providence, Rhode Island Reviews
5 stars from Basement Brandon on June 2021
We just moved into a new house and we had some issues with our master closet and pantry not being very functional. Sophia came in and did an assessment and not soon after she sent over both 2D and 3D drawings. After agreeing upon a design, her installer was out a few short weeks later and had the job done in about half a day. We absolutely love the pantry and closets she designed and the spaces are so much more functional. Highly recommended!
5 stars from Robert Lore on June 2020
Highly recommend! Dealing with them was easy from the start. Sophia was very professional showing up on time as scheduled to take measurements. She asked questions about what we wanted, discussed options with us, then said we would have designs that evening. Sure enough we had designs that evening. Once we had a final design she said it would be two weeks to fabricate and they were right on time. Installers showed up on time, were very personable, efficient and considerate of our hardwood floors that had just been refinished , laying down protective cloth before they began. They did a great job installing and even cleaned up after themselves when done. You could hardly tell they were there. Very, very happy with them and would not hesitate to recommend them or use them again.
5 stars from Laurel Lefebvre on June 2020
Closets Etc did a fantastic job with a coat closet and a laundry room. High quality materials, reasonably priced, excellent customer service and very professional installation. Exceeded my expectations! I highly recommend Closets Etc.
5 stars from Kara McKamey on June 2020
Sophia did a great job coming up with a functional plan for our master closet, and the installation guy was pleasant and very fast!
5 stars from Mark Liuzzo on June 2020
My basement was underutilized; wasted space. Sophia designed an ideal , efficient storage solution with quality materials that was installed less that four hours.
5 stars from Patricia Coombs on June 2020
Very happy with the job. Sophia was prompt professional and efficient. She came up with great designs. The install went very smoothly and John was friendly yet professional and very tidy when doing the work. Definitely would hire again!
5 stars from Randy on December 2024
We have a room that we wanted to turn into a closet, we tried many local designers and online (but I didn't want to install it myself). The other designers were either way too expensive or their designs didn't meet our needs --and they weren't very receptive to feedback. Then Sophia from Closets etc. came over and listened to what we wanted - came up with a great design - and then listened to our feedback and made changes. A few short weeks later the 2 installers arrived, and they couldn't have been more polite and professional. Great installation, but one small problem of a light switch being covered up. Well, we thought we would have to live with it - after all we signed off on the design, but when mentioned to Sophia, there were no questions - they would make it right, They were back a few days later to adjust the closet and "uncover" the switch. Truly a pleasure to work with and when they say they want you 100% satisfied , they mean it. I recommend them unequivocally. They were truly a pleasure to work with -- and delivered on their promises.
Angie’s List Reviews
5 stars from Angie’s List User on Mar 23, 2021
Closets Etc. designed and installed 5 new closets for our RI home. What a great job! Sophia was a great designer, very organized and always on time with her designs, updates and delivery. The installers came at 8A sharp exactly as planned and did a great job… very clean and organized work. The final results were exactly as we had hoped! We would highly recommend Closets Etc. for any closet renovations!
5 stars from Angie’s List User on Mar 7, 2021
From start to finish, closets Etc did a fantastic job. I could not be happier with the finished product. With the custom drawers and total finish, we are not going to put doors back on this master bedroom closet. It now looks like a custom built-in and actually accents the room
5 stars from Angie’s List User on Jan 22, 2021
Sophia and her installers are extremely professional and competent at what they do. My experience with Closets, etc was absolutely seamless. From the first appointment to the final result! I am completely satisfied with the final result! The pictures don’t do it any justice! But I posted them anyway. Fantastic job! Have already recommended closets etc to 2 other people.
5 stars from Angie’s List User on Sep 6, 2019
I highly recommend this company. From the beginning to end, it was very professional. The entire cost of the project and how it would be completed in a timely manner was clearly stated upfront. They were on schedule, they were exact in their price quote, and the fellow who came to install the closets was very professional, and completed the installation in a quick and efficient manner. Also the rooms were very clean when he left. I would most certainly do business with them again, and I highly recommend them. Also, after giving me the quote for the work, there was no pressure to do business with them, which I appreciated.
5 stars from Angie’s List User on Sep 2, 2019
I was so impressed with the professional service Sophia and her company gave. Her design was exactly my vision and the quality of the system was outstanding. Closet, etc., was reasonably priced compared to other companies I was looking into. The installation was also professional and organized! I recommend Closets, etc. very highly!
5 stars from Angie’s List User on Aug 2, 2019
Absolutely delighted with the whole process and results. We needed to build an entryway coat cupboard to fit a small space, and we wound up adding three more storage areas. Sophia came in and made recommendations, sent us architectural renderings, and the actual work was completed in less than one day. John is a master cabinet maker, minimally invasive, and very nice. We were able to design storage downstairs that matched the historic wood colors of our condo, and create a more modern effect upstairs in a neutral pale that goes with the mid-century modern style of the guest room.
Houzz Reviews
5 stars from Margaret Palmieri on October 14, 2020
Gary at Closets Etc was great to work with. He brought samples to my home and was very helpful with layout and configuration suggestions. The price was reasonable especially for the quality. Peter did my installation. He was terrific!. His work was meticulous.
5 stars from dpotter2001 on July 8, 2020
Sophia did a great job in consulting with us to make the best use of our space. Her suggestions we’re spot on. She brought along wood and laminate samples which made our selection easy. She provided a very detailed quote and a visual plan design of our new closets. We had our master bedroom closet along two other bedrooms, a linen closet and the entry closet done. Our storage space has tripled. They also look great! I highly recommend Sophia and Closets etc.
5 stars from Laurel LEFEBVRE on March 16, 2020
Great service and excellent product! Extremely professional from start to finish of the project. I am very happy with the coat closet and laundry room cabinets and shelving they installed for me. Highly recommend!
5 stars from Doreen Hackett on March 15, 2020
I was working with Closets etc. from out of state. Sophia priced the job before we left RI and made the whole process easy. Always kept in contact, was prompt and when the installation was ready, the job was done while we were away. The installer sent pictures…the whole process went smoothly. I would recommend this company and use them again.
5 stars from Groundswell Designs on August 13, 2019
Sophia was very professional and enjoyable to work with. Her installation crew was top-notch. Very happy with the new space I gained with her advice.
5 stars from Christina Gombar on August 3, 2019
We needed an entryway coat closet and Sophia wound up designing three additional storage units in the back entry and both bedrooms. We’re delighted with the results. We were able to match the historic wood colors and style downstairs and a mid-century modern feel in the bedrooms.
John was quick, quiet, and completely expert at what he does. Everything was finished in less than a day!
Sophia made extensive drawings for our project and came back to double check before construction day.
5 stars from Karen Ferrante on February 25, 2019
Just added another wall to existing new construction master closet (originally designed by Sophia and builder). Sophia was responsive and very helpful in assisting me design additional storage (including a make-up vanity area). Project was timely and installer did a superb job-was prompt, very professional and even put down drop cloths to protect the floors! Very happy with outcome!
5 stars from Colleen Poyton on January 15, 2018
Sophia was professional and knowledgeable. She even made multiple visits and revisions to the plans, as our needs changed. Her Email responses were quick each time. We couldn’t be happier! We would highly recommend Sophia and her installation team.
Homeadvisor Reviews
5 stars from Sharon D. on May 18, 2021
They were wonderful to deal with start to finish – the owner was professional and attentive – very pleased with plan he drew up to utilize our closet space and stayed in touch while we were awaiting some demo work – the installer was also so professional – did a wonderful installation job – even greeted us by our first names when he arrived – small touches mean a lot! I definitely recommend hiring them!
5 stars from Claudia G. on February 10, 2020
Personnel really efficient and knowledgeable. Installer helpful and cleaned up after installation
5 stars from Sandra A. on November 8, 2019
Very professional, prompt response to my inquiry. Reasonably priced. Installer on time, friendly, quiet. Cleaned up when he was finished. Product is great I love my new organized closets. Highly recommend this company.
5 stars from Mark L. on September 9, 2019
My basement was underutilized; wasted space. Sophia designed an ideal , efficient storage solution with quality materials that was installed less that four hours.
5 stars from Kathleen B. on January 19, 2018
The closet project was handled professionally from start to finish. I am thrilled with the end product; it is just beautiful and enables me to use the entire walk-in area. The installer was meticulous throughout his work and the quality is outstanding. They work as a team and the designer was also superior. The entire project was completed to perfection. The people with whom I dealt were outstanding: personable, knowledgeable, and professional.
5 stars from Carole S. on September 6, 2019
I tried to find some local carpenters or handymen to remodel two closets. One never returned multiple messages. One came, took measurements, discussed ideas for shelving and said he d be back later in the week. Never heard from him again, despite leaving messages. I thought Closets Etc. probably only worked in mansions with walk-in closets as big as my whole house, but I chanced a call. Gary was here the next day measuring, He assured me that they worked on a wide variety of closets, and I had an email contract the next day. Peter was here the next Monday morning, explained the materials and the process, and was done in a few hours. We re thrilled with the results! If I ever get brave enough to tackle the bedroom closets, they ll be getting another call. Wonderful people to work with, reasonable prices, excellent workmanship and they return calls and show up when promised. We ll never work with anyone else.
5 stars from Cristina C. on Aug 18, 2019
We are incredibly pleased with the work done and the quality of this project. We had our pantry, laundry room and master closet done and they came out great! Gary was very responsive during the planning process and John and Peter were really professional and friendly and left everything clean after the installation. I will definitely hire them again for future projects!